Payment Policy

Payment Policy

At STEP LAP, we are pleased to serve you and are committed to providing a simple and reliable shopping experience.

Cash on Delivery (COD)

We offer Cash on Delivery as a payment option to enhance trust and customer convenience. This allows you to inspect and verify your order upon delivery before making payment.

Refunds

In case of an approved return request, the refund will be processed via direct bank transfer to the customer’s account.

Refunds are issued after:

• Receiving the product at our warehouse
• Inspecting the item and ensuring it meets the return and refund conditions

Refund processing is completed within less than 24 hours from the approval of the return request.

Our Commitment

At STEP LAP, we strive to provide a secure and trustworthy shopping experience while ensuring your satisfaction at every step of your order journey.